1. Acceptance of Terms

By accessing exoticfurniture.co.in, visiting our showrooms, submitting an enquiry, or using our services, you agree to follow these Terms & Conditions.

2. Product Information

We try to keep product details, images, categories and availability accurate. Product colours, textures, dimensions and finishes may slightly vary due to lighting, screen settings, material batches and showroom display variations.

3. Enquiries and Quotations

Submitting an enquiry does not confirm an order. Prices, offers, availability, delivery charges and installation details are confirmed only through an official quotation or invoice from Exotic Furniture.

4. Orders and Payments

Orders are processed after confirmation and applicable payment. Customised, made-to-order or special-order products may require advance payment and may not be eligible for cancellation once production or procurement has started.

5. Delivery and Installation

Delivery timelines are estimates and may vary due to stock status, logistics, location accessibility, weather, public holidays or other unavoidable circumstances. Customers must ensure correct delivery address and access for safe unloading and installation.

6. Warranty and Service

Warranty terms vary by product, brand and category. Warranty does not cover misuse, improper handling, normal wear and tear, water damage, accidental damage, unauthorised repair or damage caused by external conditions.

7. Website Usage

You agree not to misuse the website, attempt unauthorised access, upload harmful code, copy protected content, or use the website in a way that affects security or performance.

8. Limitation of Liability

Exotic Furniture shall not be liable for indirect, incidental or consequential losses arising from website usage, delayed delivery, product unavailability or third-party service interruptions.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in Kerala, India.

10. Contact

For questions about these terms, contact support@exoticfurniture.co.in or call +91 8943126000.